This is the most unprofessional "bank" I have ever seen. They don't communicate with you when they need something, they wait for you to call then say what you submitted was insufficient. I resubmitted my paperwork and heard nothing, although their "VP" looked at my linkedin profile, but never contacted me after that. Tax preparers, CPAs, & attorneys find someone else.
I have been using River City Bank tax products for the past 3 tax seasons and I have never had an issue. They are fast, friendly and professional.
They are giving me the run around and its not professional! I have checked with the IRS and my deposit was recieved on the 26th of Febuary and it is now March 18th...And they still can't find my money....This bank should be closded down!
River City Bank Tax Division is a US Bank based in Irvington, Kentucky. River City Bank Tax Division is located at 303 Hillview Dr, Irvington, KY 40146, USA.
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